Terms & Conditions

Changes to your booking

1. Changes to your booking can be made up to 48 hours prior to the date you have booked, as detailed in your booking.

2. If you wish to make any changes less than 48 hours days prior to the date you have booked, uSports may be able to move your booking to another date within the same holiday camp period subject to availability. We will not be able to hold a credit for subsequent holiday camp periods in this scenario.

3. Any requested changes are subject to availability and acceptance by uSports.

4. If you wish to make any changes to your booking, please contact us via email on info@u-sports.co.uk. uSports contact details can be found on the Website. Please note that leaving a telephone message or voicemail will not mean that your booking has been changed. Any changes will only be accepted and made once a representative of uSports has confirmed the amendment via phone or email. 

Cancellations

1. If you wish to cancel a booking up to 10 days prior to the initial start date of your booking, uSports will refund all monies for the dates you wish to cancel with a £10 admin fee deducted for direct refunds or a credit will be held for the full amount to be used for a future uSports booking.

a) If you have purchased a week of Activity Camps, and you only wish to attend selected days, your booking charges will be recalculated based on the day rate applicable at the time of the change and any refund adjusted accordingly.

b)  Please allow 10 working days for uSports to process refunds.

2. If you cancel less than 10 days prior to your attendance date, you will not be entitled to a refund. uSports will instead place a credit for use against future bookings. 

3. uSports reserves the right to cancel sessions in advance due to low registration numbers, forecast adverse weather conditions or any other unforeseen circumstances. If this does occur we will offer alternative arrangements that might include an alternative activity, date or venue. Should these alternative arrangements not be appropriate a full refund will be given. 

Late Collection

1. You must ensure that you collect your child(ren) promptly at their predetermined collection time. 

2. If you do not collect your child(ren) promptly then uSports reserves the right to charge an additional £5 for every 10 minutes as a Late Collection Fee.

3. The Late Collection Fee will be debited to your account and is payable immediately. Please note if you do not pay the Late Collection Fee as required then uSports reserves the right to cancel any future bookings. 

Acceptance of Terms and Conditions

You will be deemed to have accepted and agreed to these terms which will prevail over any other terms put forward by uSports at the time you make a booking. The application of these terms will commence on the date of your booking.